FAQs

At Tech-Eyes, we aim to provide our customers with exceptional service and support. Below are the answers to some of the most frequently asked questions about our services and products.

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Need Help?

If you have any questions or need immediate help, simply send us an email at clareview@techeyes.ca, or call us at 1-877-461-2225. We’ll get back to you within 24–36 hours!

Frequently Asked Questions (FAQs)

We offer repairs for a wide range of devices, including:

  • Smartphones

  • Laptops

  • Tablets

  • iPads

  • Desktops

  • Smartwatches

  • Printers

If you have a device that is not listed, feel free to contact us, and we'll be happy to assist you.

Yes! We offer free diagnostic services to identify any issues with your device before proceeding with repairs. This allows us to provide you with an accurate estimate and ensure there are no surprises.

Repair times vary depending on the type of device and the issue. Many repairs, especially for phones, can be completed the same day. For more complex issues, we’ll provide an estimated time of completion when you bring in your device.

Currently, we accept both walk-ins and scheduled appointments. To ensure the best service, we recommend calling ahead or visiting us during our operating hours for any repairs or services.

Yes, we carry Koodo Prepaid SIM Cards. Visit us in-store or check our website for the latest prepaid plans and promotions. Our staff will be happy to assist you in choosing the best plan for your needs.

Yes, we offer doorstep repair services for certain devices, depending on the issue. For in-store repairs, you can visit any of our locations. Contact us for more details on our home repair services.

We stand by the quality of our repairs. All repairs are backed by a warranty to ensure customer satisfaction. Specific warranty details may vary depending on the type of repair and the parts used.

You can reach us through the following contact methods:

  • Phone: Call our toll-free number at 1-877-461-2225 for any inquiries or support.

  • Email: Reach us via email at clareview@techeyes.ca.

  • Social Media: Connect with us on Facebook and Instagram.

  • Visit Us: Stop by any of our locations for immediate support and services.

We have three convenient locations for your tech needs:

  • Clareview, Edmonton: 13750 50 St NW Unit 14, Edmonton, AB

  • Hinton, AB: Unit 208, 211 Pembina Avenue, Hinton, AB

  • Wetaskiwin, AB: 3725 56 St Unit 1540, Wetaskiwin, AB

For store hours and directions, please visit our Store Locations Page.

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