Privacy Policy

Tech-Eyes Canada Limited Privacy Policy

Effective Date: July 18, 2025

Tech-Eyes Canada Limited (“Tech-Eyes”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase on techeyes.ca (“the Site”).

1. Scope and Application

This Privacy Policy applies to personal information collected through our website or during in-store and online interactions. By using techeyes.ca, you consent to the practices described here, subject to applicable Canadian privacy laws, including PIPEDA and relevant provincial legislation123.

2. Information We Collect

We only collect information required to serve you and operate our business:

  • Personal Identification: Name, address, email, phone number
  • Purchase Details: Order history, payment method (securely processed; we do not retain card details)
  • Account Information: Login credentials, account preferences (if you create an account)
  • Technical Data: IP address, device/browser details, cookies (see Section 6)
  • Communication History: Emails, chat messages, customer service interactions

We do not collect sensitive biometric or health data4.

3. How We Use Your Information

We use your information to:

  • Process orders and manage your account
  • Communicate with you regarding purchases, support requests, or updates
  • Provide personalized content and offers (if you consent)
  • Improve and secure our website and services
  • Comply with legal or regulatory obligations

We do not sell your personal information to third parties56.

4. Disclosure of Personal Information

Your information may be shared with:

  • Service Providers: Logistics, payment processing, IT and support services (subject to confidentiality agreements)
  • Legal Compliance: If required by law, legal process, or government request
  • Business Transfers: In the event of merger, sale, or asset transfer, users will be notified where possible

We require all partners to adhere to strict privacy and data security standards67.

5. Data Protection and Security

We apply industry-standard safeguards, including:

  • Encryption of sensitive data in transit and at rest
  • Restricted access on a need-to-know basis
  • Regular system updates and vulnerability monitoring
  • Employee privacy and security training

Despite our best efforts, no internet transmission or storage is 100% secure. We promptly notify users and regulatory authorities of any breaches as required by law78.

6. Cookies and Tracking Technologies

Techeyes.ca uses cookies and similar technologies to:

  • Enable site functionality
  • Analyze website usage and performance
  • Personalize content and advertising (with consent)

You can control cookie preferences via your browser settings. For more details, see our dedicated Cookie Policy. Disabling some cookies may impact your ability to use certain features64.

7. Your Choices and Rights

  • Access and Correction: You can request access to, or correction of, your personal information
  • Withdrawal of Consent: You may opt out of marketing or withdraw consent for data collection subject to contractual or legal restrictions
  • Account Deletion: You can request deletion of your account (excluding data we are legally obligated to retain)

To exercise your rights, please contact us at clareview@techeyes.ca. For your security, we may require verification of your identity.

8. International Data Transfers

While our operations and data storage are based in Canada, some service providers may be located in other jurisdictions. We ensure all transfers comply with Canadian privacy law and maintain comparable data protection safeguards3.

9. Retention of Personal Information

We retain personal information only as long as necessary for the purposes outlined or as required by law. When no longer needed, data is securely deleted or anonymized72.

10. Policy Updates

Tech-Eyes reserves the right to update this Privacy Policy at any time. Notices will be posted on our website, and material changes will be highlighted. Continued use of the website constitutes your acceptance of the revised terms.

11. Contact Us and Complaints

For questions, requests regarding your personal data, or to file a complaint, contact:

Tech-Eyes Canada Limited
Unit 14, 13750 50 St NW, Edmonton, AB T5A 5J6
Email: clareview@techeyes.ca